Patient Coordinator

Aspen Dental Management•Bloomington, IL

About The Position

At Aspen Dental, the Patient Coordinator, also called Patient Experience Coordinator, performs daily front-office tasks and duties to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager. New team members participate in a four-week training program. The job is full-time, with compensation of $19–$21 per hour. Aspen Dental describes its practices as independently owned and operated by licensed dentists, which receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Support patients by scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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