Patient Coordinator

Aspen Dental•Roanoke, VA
•$18 - $21

About The Position

At Aspen Dental, the Patient Coordinator, also called a Patient Experience Coordinator, performs daily front office tasks to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. Patient service is provided with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments, organize charts, verify insurance, and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
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