Patient Coordinator

Aspen Dental•Miami Gardens, FL
•$18 - $20

About The Position

At Aspen Dental, the Patient Coordinator (called Patient Experience Coordinator at Aspen) performs daily front-office tasks to create lasting impressions and build trust and loyalty with patients. The position reports to the Manager. New hires participate in a four-week training program. The role provides patient service and support, including appointment scheduling and confirmation, chart organization, insurance verification, payment collection, nightly deposit balancing, and credit card processing. Additional tasks may be assigned by the Manager.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Nice To Haves

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.

Responsibilities

  • Provide superior patient service with compassion and care, in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Complete additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • 401(k) savings plan with match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free Continuous Learning through TAG U
  • Flexible scheduling
  • Competitive compensation
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