Patient Coordinator
Eye Care Partners Career Opportunities•Winfield, KS
•Onsite
About The Position
The Patient Coordinator serves as the first point of contact for patients, setting the tone for their visit through excellent patient care. The role also performs administrative responsibilities that support a smooth patient check-in and check-out experience. The position is full-time, with shifts scheduled within the practice’s Monday–Friday hours of 7:30 a.m.–6 p.m. and Saturday hours of 8 a.m.–12 p.m. Work may begin earlier or end later as needed.
Requirements
- High school diploma or GED.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Ability to interact courteously and professionally with employees at all levels.
- Desire to gain industry knowledge and training.
- Initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Ability to foster a positive, team-oriented, patient-focused work environment.
- Commitment to work over 40 hours to meet business needs.
- Reliable transportation to travel to multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds, frequent walking, sitting, and standing, regular bending, stooping, and reaching, fine motor tasks, and visual and auditory acuity.
Responsibilities
- Provide exceptional customer service during in-person and phone interactions; greet patients promptly and professionally and thank them when they leave.
- Answer external and internal phone calls and provide prompt, courteous service.
- Respect patients’ time and the doctor’s time and schedule by working with urgency.
- Manage patient flow in the office.
- Know common fees for visits and collect the correct payments.
- Complete daily reconciliations, close the day, and count down the cash drawer.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
