Patient Coordinator

Ivyrehab•Kokomo, IN

About The Position

The Patient Coordinator is the backbone of the clinic and has a direct impact on patient experience. Working collaboratively with clinicians and colleagues, the coordinator helps provide exceptional patient care and customer service. The position supports clinic operations and patient flow, and offers opportunities for growth and development in a supportive work environment.

Requirements

  • Proficiency in Microsoft Office applications, such as Excel, Word, and Outlook.
  • Strong time-management skills and the ability to multitask in a fast-paced environment.
  • Self-motivation and a drive to exceed patient expectations.
  • Adaptability and a positive attitude when workloads fluctuate.
  • Eagerness to learn and grow.
  • Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

  • At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

  • Greet and check in patients.
  • Schedule appointments.
  • Answer incoming phone calls.
  • Verify insurance coverage and obtain necessary authorizations.
  • Collect payments.
  • Process new patients.
  • Help the clinic maintain optimal performance.

Benefits

  • Eligibility for a full benefits package beginning within the first month of employment.
  • Generous paid time off plans.
  • Paid holidays.
  • Bonus incentive opportunities.
  • Career advancement opportunities through training programs focused on administrative excellence and leadership development.
  • Mentorship, career advice, and other professional development resources.
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