Patient Coordinator

Aspen Dental Management•Manitowoc, WI

About The Position

Aspen Dental is hiring a full-time Patient Coordinator, called a Patient Experience Coordinator at Aspen, to perform daily front-office tasks and help create positive patient experiences while building trust and loyalty. The role reports to the Manager. New hires participate in a four-week training program. Aspen Dental describes its practices as independently owned and operated by licensed dentists, with non-clinical business support services provided by Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Flexible scheduling.
  • Free continuous learning through TAG U.
  • Supportive, collaborative culture.
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