Patient Coordinator
Aspen Dental•Sterling Heights, MI
•$18 - $20
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front office tasks to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. The coordinator provides compassionate patient service, supports appointment scheduling and confirmation, organizes charts, verifies insurance, collects payments, and balances nightly deposits and credit card processing. Additional tasks may be assigned by the Manager.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card payments.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free Continuous Learning through TAG U.
- Fun and supportive culture that encourages collaboration and innovation.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
