Patient Coordinator

Summit Orthopedics • Maple Grove, MN

12d • $22 - $27 • Onsite

About The Position

At Summit Orthopedics, the Patient Coordinator works under the direct supervision of the Practice Development Manager and coordinates clinical support for patients’ care. The role primarily supports an Operative Hand Physician and Team, with responsibility for follow-up appointment scheduling, surgery coordination and scheduling, and communication across care teams and Summit departments. The coordinator also performs non-clinical activities in support of patient care as directed by a physician or other provider or clinician.

This is a full-time position with a Monday–Friday schedule of 7:30 AM to 4:00 PM, subject to change based on clinic or team needs. The primary location is the Plymouth Bass Lake Clinic, with flexibility to work at other Summit campuses as needed. Other likely primary sites include Eden Prairie, Maple Grove, and Minnetonka, Minnesota; coverage at Summit outreach sites may also be required as applicable.

Responsibilities

• Answer and respond to patient phone calls; manage team voicemail and email; and appropriately triage patient calls on a daily basis and as needed.
• Manage one or more physicians’ daily schedules, clinic schedules, and surgery schedules, including scheduling and logistics for patients with urgent needs.
• Coordinate patient care among team members, other service-line teams, and Summit departments.
• Communicate information from physicians and other care providers to patients and staff in support of patient care.
• Maintain and complete worklists in coordination with identified care-team members.
• Accurately enter physicians’ orders into the electronic medical record.
• At the direction of physicians or other care providers, complete standard, non-complex patient forms, such as FMLA, short-term disability, and workers’ compensation forms, and other designated requests.
• Provide patients with information packets or documents in accordance with physician protocols, as directed.
• Provide immediate backup to other teams, including teams within the same or other service lines, as assigned; assist with voicemail, email, and task lists as needed.
• Room patients and initiate visits for physicians and other providers or clinicians, as directed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off
• 401(k) retirement plan
• Profit-sharing retirement plan
• The hired candidate may be eligible for bonuses, differentials, and/or deferred compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed