Patient Coordinator

Aspen Dental • Rocky Mount, NC

4d • $18 - $20

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks that help create positive impressions and build trust and loyalty with patients. The role reports to the Manager and provides patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New hires participate in a four-week training program.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with an ethical mindset.
• Strong time-management skills.
• Organized and detail oriented.
• Must be at least 18 years old.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments.
• Organize patient charts.
• Verify insurance and collect payments.
• Balance nightly deposits and process credit card payments.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with employer match.
• Career development and growth opportunities.
• Best-in-class training program.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Competitive compensation.
• A fun and supportive culture that encourages collaboration and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED