Patient Coordinator at Oral Surgery Associates

Specialty Dental Brands•Gretna, NE

12h

About The Position

Oral Surgery Associates is seeking a Patient Coordinator to support patients throughout their care experience and help ensure appointments run smoothly. The role coordinates scheduling, preparation, follow-up, and communication between patients and providers while supporting clinical and administrative needs. The successful candidate is patient-centered, dependable, organized, and able to maintain accuracy and composure in a fast-paced practice. Team members are expected to uphold the culture and core values outlined in the SDB Handbook, along with additional responsibilities as defined. The position works with clinical professionals in a collaborative environment and offers opportunities for professional growth. The practice provides a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k), paid holidays, and paid time off.

Requirements

High school diploma or equivalent.
Strong organizational and multitasking skills.
Excellent communication and patient service skills.
Attention to detail.
Ability to communicate clearly and work well with doctors and fellow team members.
Dependable, organized, and prepared, with initiative and the ability to maintain composure in a fast-paced environment.
Commitment to maintaining a safe, clean, and professional clinical environment.

Nice To Haves

Some college coursework or healthcare-related education.
Previous experience in dental or healthcare scheduling.
Familiarity with dental practice management software such as Dentrix or Eaglesoft.
Eagerness to learn, grow clinical skills, and contribute to the success of the practice.

Responsibilities

Manage patient scheduling, confirm appointments, and work to fill open schedule time.
Greet patients in a friendly and professional manner upon arrival.
Register new patients and update existing patient demographic information, including collecting personal and financial details.
Coordinate patient needs with the clinical team to minimize wait times and support an efficient patient experience.
Protect sensitive information and maintain patient confidentiality in accordance with HIPAA regulations.
Maintain a clean, organized, and professional front office and reception area.
Take and relay messages for providers and staff accurately and promptly.
Process mail in a timely manner and complete administrative tasks supporting daily office operations.
Uphold the culture and core values outlined in the SDB Handbook and fulfill additional responsibilities as defined.