Patient Coordinator at Oral Surgery Associates

Specialty Dental Brands•Gretna, NE

About The Position

Oral Surgery Associates is seeking a skilled and passionate Patient Coordinator to join its well-established, patient-centered practice. The role helps ensure smooth scheduling, preparation, and follow-up for patient appointments; supports patients throughout their care experience; coordinates communication between providers and patients; and helps meet clinical and administrative needs. The successful candidate is motivated, dependable, organized, attentive to detail, and committed to providing exceptional patient care in a fast-paced environment. Team members are expected to uphold the culture outlined in the SDB Handbook, including its core values and additional responsibilities as defined.

Requirements

  • High school diploma or equivalent.
  • Strong organizational and multitasking skills.
  • Excellent communication and patient service skills.

Nice To Haves

  • Some college coursework or healthcare-related education.
  • Previous experience in dental or healthcare scheduling.
  • Familiarity with dental practice management software such as Dentrix or Eaglesoft.

Responsibilities

  • Manage patient scheduling, confirm appointments, and work to fill open schedule time.
  • Greet patients professionally and help them feel welcome and cared for.
  • Register new patients and update existing patient demographic information, collecting personal and financial details.
  • Coordinate patient needs with the clinical team to minimize wait times and support an efficient patient experience.
  • Protect sensitive information and maintain patient confidentiality in accordance with HIPAA regulations.
  • Maintain a clean, organized, and professional front office and reception area.
  • Take and relay messages for providers and staff accurately and promptly.
  • Process mail in a timely manner and complete administrative tasks that support daily office operations.
  • Uphold the culture and core values outlined in the SDB Handbook, along with other defined responsibilities.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k).
  • Paid holidays.
  • Paid time off.
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