Financial Coordinator at Southwest Oral & Maxillofacial Surgery

Specialty Dental Brands • Albany, GA

4d

About The Position

The Financial Coordinator manages patient billing, insurance claims, and payment plans to support accurate and timely financial transactions. The role works with patients to explain treatment costs, verify insurance coverage, and promote financial transparency, contributing to a smooth revenue cycle and positive patient experience. The coordinator also maintains financial records and provides clear, compassionate guidance to patients and families about treatment costs and financial responsibilities.

Requirements

• Medical billing and medical claims experience.
• Knowledge of dental and medical insurance policies and claim-submission requirements.
• Familiarity with CDT, CPT, and ICD-10 codes.
• Experience with claim follow-up, denials, appeals, and coordination of benefits.
• Excellent communication skills and the ability to explain financial information clearly and compassionately.
• Strong attention to detail, organization, and follow-through.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Ability to work independently and as part of a collaborative team.
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards.

Nice To Haves

• Previous experience in dental, medical, or healthcare billing or financial coordination; two or more years preferred.
• Oral surgery, anesthesia, implant, or dental billing experience.
• Experience with DSN or a comparable dental practice-management system.

Responsibilities

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions.
• Verify dental insurance benefits, submit insurance claims accurately, track claim status, and follow up on outstanding or denied claims.
• Manage patient billing, apply payments, monitor account balances, address billing concerns, and collect outstanding balances.
• Provide clear and compassionate financial guidance to patients and families.
• Maintain accurate, current financial records, agreements, and insurance documentation in the practice management software.
• Uphold the culture outlined in the SDB Handbook, including its core values and additional assigned responsibilities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed