Patient Coordinator
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes a four-week training program. The coordinator provides compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Patient support includes scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments. The role also involves balancing nightly deposits and processing credit card payments, along with other tasks assigned by the Manager.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card payments.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- Fun and supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
