Patient Coordinator

Aspen Dental Management•Danville, IL

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create positive impressions and build trust and loyalty with patients. The role provides patient support and service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New hires participate in a four-week training program. The position reports to the Manager.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide compassionate, superior patient service.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • 401(k) savings plan with matching
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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