Patient Coordinator

Aspen Dental Management•Fort Worth, TX

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and provides patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision coverage.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Flexible scheduling.
  • Free continuous learning through TAG U.
  • Fun and supportive culture that encourages collaboration and innovation.
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