Patient Coordinator

Saratoga Medical Center•Bethesda, MD

About The Position

Saratoga Medical is hiring a Patient Coordinator in Bethesda, Maryland. This is a full-time position with a 40-hour work week, Monday through Friday, excluding Federal holidays. The role provides administrative and coordination support for patients and clinical research activities, including scheduling, referrals, records management, and communication among patients, families, and clinical staff. The package includes a competitive rate, paid time off, and benefit options.

Responsibilities

  • Coordinate recruitment, scheduling, travel, lodging, and admission arrangements for research study participants.
  • Schedule patient appointments and maintain the central appointment calendar.
  • Serve as a liaison between patients, families, and clinical staff.
  • Triage incoming telephone calls and emails and coordinate appropriate follow-up.
  • Process new patient referrals and maintain accurate patient files and tracking reports.
  • Collect outside medical records and imaging and upload them into the Electronic Medical Record (EMR) system.
  • Prepare credentialing packages for trainees as required.
  • Support quality improvement initiatives and the development and implementation of Standard Operating Procedures (SOPs).
  • Train and mentor other patient coordinators when needed.
  • Ensure accurate documentation and provide administrative support for clinical research activities.

Benefits

  • Paid time off
  • Benefit options
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