Patient Coordinator
About The Position
The Patient Coordinator is the first point of contact for patients and helps deliver a welcoming, organized, and efficient clinic experience. The role supports front office operations, including patient registration, scheduling, and other administrative tasks, to coordinate care between patients and the clinical team. The coordinator maintains accurate patient records, manages appointments, and provides excellent customer service to patients and families. The position is full-time and located in Pittsburgh, Pennsylvania. The team provides physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.
Requirements
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- Strong time-management skills and ability to multitask in a fast-paced environment.
- Self-motivation and a drive to exceed patient expectations.
- Adaptability and a positive attitude with fluctuating workloads.
- Eagerness to learn and grow.
- Dedication to exceptional patient outcomes and quality of care.
Nice To Haves
- At least 2 years of administrative experience in a healthcare setting is preferred.
Responsibilities
- Serve as the first point of contact for patients.
- Support front office operations, including patient registration and scheduling.
- Complete administrative tasks to coordinate between patients and the clinical team.
- Maintain accurate patient records and manage appointments.
- Provide excellent customer service to patients and families.
Benefits
- Employee Assistance Program
- Discount program
- Complementary therapy services
- 401(k) with company match
- PTO accrual
- Six holidays
- Access to an online education platform for learning and development
- Paid parental leave after 26 weeks of employment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
