Patient Coordinator
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. Responsibilities include providing compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards; supporting patients with appointments, charts, insurance verification, and payment collection; balancing nightly deposits and processing credit cards; and completing additional tasks assigned by the Manager.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card transactions.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- Supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
