Patient Coordinator

Capitol Imaging Services • Houston, TX

6d

About The Position

Capitol Imaging Services (HMRI-East Houston) is seeking a compassionate, organized, and detail-oriented Patient Coordinator for its imaging facility. The position supports patients throughout their visit, from scheduling through completion, while helping ensure efficient facility operations and a smooth, supportive patient experience. The Patient Coordinator serves as a primary point of contact and works with radiologists, technologists, and administrative staff.

Requirements

• At least 1–2 years of experience in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with scheduling software and EMR systems.
• Empathetic, patient-focused, dependable, and passionate about helping others.

Nice To Haves

• Experience in radiology or imaging services.

Responsibilities

• Coordinate and schedule imaging appointments to support efficient use of facility resources and timely patient care.
• Verify insurance eligibility and benefits before appointments and communicate coverage details to patients as needed.
• Monitor the daily schedule, identify cancellations, and proactively fill open appointment slots.
• Answer calls, respond to patient inquiries, and provide clear, empathetic guidance.
• Enter patient information accurately into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaborate with radiologists, technologists, and administrative staff to coordinate patient flow.
• Provide a welcoming environment for patients and families and address concerns with empathy and professionalism.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed