Patient Coordinator

Aspen Dental Management • Saint Augustine, FL

5d

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks that help create lasting impressions and build patient trust and loyalty. The role provides patient service and support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. The position reports to the Manager. New team members participate in a four-week training program.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Strong time-management skills.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Support patients by scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Best-in-class training program.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Competitive compensation.
• Fun and supportive culture that encourages collaboration and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED