Patient Coordinator

Aspen Dental Management•Clifton, NJ

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The position reports to the Manager and provides patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New hires participate in a four-week training program. Aspen Dental describes its environment as supportive and collaborative, with career development opportunities and continuous learning through TAG U. Practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with company match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
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