Patient Coordinator

Giving Home Health Care•Amarillo, TX
•$23 - $25•Onsite

About The Position

Giving Home Health Care is hiring a Patient Coordinator in Amarillo, Texas. The role supports communication and coordination between the healthcare team and patients, with a focus on improving the patient experience and helping patients access necessary support and resources. The coordinator advocates for patients and the program during benefit renewal appointments, visits patients in their homes, and shares information with patients, caregivers, and physicians. The position requires maintaining patient confidentiality and a warm, friendly approach. Offers are contingent upon passing a background check. The typical schedule is 8 a.m. to 5 p.m.

Requirements

  • High school diploma or equivalent required.
  • Associate-level education preferred.
  • One to three years of experience in a Care Team or Patient Navigation role preferred.
  • Healthcare experience preferred.
  • One year of medical knowledge preferred.
  • Key competencies include empathy, problem solving, communication, active listening, and tenacity.
  • Self-motivated, with the ability to manage time appropriately.
  • Experience with MS Office products, including Outlook, Word, and Excel.
  • Dependable transportation.

Nice To Haves

  • One to three years of experience in a Care Team or Patient Navigation role.
  • Healthcare experience.
  • Associate-level education.
  • One year of medical knowledge.

Responsibilities

  • Accompany patients to benefit renewal appointments to advocate for the patient and the program.
  • Visit patient homes and update patient care.
  • Communicate effectively and provide information to patients, caregivers, and physicians.
  • Understand HIPAA and maintain confidentiality.
  • Display a warm and friendly attitude.
  • Enhance the overall patient experience and ensure patients receive necessary support and resources.

Benefits

  • $100 monthly cell phone reimbursement after 90 days.
  • Monthly in-office lunch to celebrate birthdays, anniversaries, and other events.
  • PTO, paid holidays, and paid sick time after 90 days.
  • Health, dental, and vision insurance after 90 days.
  • 401(k) with matching.
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