Patient Coordinator
About The Position
At Aspen Dental, the Patient Coordinator—called a Patient Experience Coordinator at Aspen—performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes a four-week training program. The coordinator provides patient service and support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Role details may vary by independently owned and operated location.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- Strong time-management skills.
- Organized and detail-oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
- Support patients by scheduling and confirming appointments, organizing charts, verifying insurance, and collecting payments.
- Balance nightly deposits and process credit cards.
- Complete additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- Competitive compensation.
- Fun and supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
