Patient Coordinator

Elite Dental Partners•Westlake, OH

10d

About The Position

The Patient Coordinator helps create a welcoming, patient-focused environment while supporting the delivery of care and patient education. The role involves greeting patients and families, managing patient information and scheduling, answering insurance and financial questions, processing payments, and completing nightly financial closeout tasks. The hourly rate is $20–$23 USD. Full-time Patient Coordinators are offered a comprehensive benefits package and career growth opportunities.

Requirements

High school diploma required.
At least two years of experience in a dental, medical, healthcare, or customer service environment.
Excellent communication skills with both the team and patients.
Proficiency with Microsoft Office products and dental software.

Nice To Haves

A degree or additional education in a business or healthcare discipline.
Knowledge of dental insurance and explanation of benefits.
Experience with Dentrix dental software.

Responsibilities

Greet patients and their families and help them feel welcome in the practice.
Gather patient information, create patient files, and verify insurance eligibility.
Maintain a productive daily schedule and schedule future appointments.
Confirm patient appointments and update the schedule as needed.
Answer patient questions about insurance and financial arrangements.
Collect and post payments from patients and insurance companies.
Balance nightly deposits and complete credit card processing.