Patient Coordinator

Aspen Dental Management•Knoxville, TN

About The Position

At Aspen Dental, the Patient Coordinator role is also called Patient Experience Coordinator. The position performs daily front-office tasks to create lasting impressions and build trust and loyalty with patients. The employee reports to the Manager and participates in a four-week training program. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments, organize charts, verify insurance, and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • 401(k) savings plan with matching
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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