Patient Coordinator

Capitol Imaging Services • Pembroke Pines, FL

4d • Onsite

About The Position

Capitol Imaging Services is seeking a compassionate, organized, and detail-oriented Patient Coordinator to join its imaging facility team. The role supports patients throughout their experience, from appointment scheduling through completion of their visit, and handles administrative work to help provide timely, coordinated care. The Patient Coordinator serves as a first point of contact and works with radiologists, technologists, and administrative staff to support patient flow and deliver a welcoming, supportive experience.

Requirements

• At least 1–2 years of experience in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with scheduling software and EMR systems.
• Empathetic, patient-focused, dependable, and passionate about helping others.

Nice To Haves

• Experience in radiology or imaging services.

Responsibilities

• Coordinate and schedule imaging appointments, making effective use of facility resources and supporting timely patient care.
• Verify insurance eligibility and benefits before appointments and communicate coverage details to patients as needed.
• Monitor the daily schedule, identify cancellations, and proactively fill open appointment slots.
• Answer calls, respond to patient inquiries, and provide clear, empathetic guidance.
• Enter patient information accurately into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaborate with radiologists, technologists, and administrative staff to coordinate patient flow.
• Create a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed