Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes front-office duties and provides support to patients, providers, and support staff. The role handles phone calls, scheduling tasks, and online leads while creating a positive experience for callers, and helps maintain a professional, welcoming atmosphere for patients. The coordinator should understand patient flow and anticipate providers’ next steps, handle inventory and supply stocking as requested, and attend in-house training and continuing education opportunities. The position is full time, with 30 or more hours per week, at the Brighton Office. The schedule requires weekday availability and rotating Saturdays during operating hours of 7 a.m. to 7:30 p.m., with flexibility to help cover within a team environment.
Requirements
- Healthcare experience is required.
- Computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Professional, reliable, and dedicated.
- Availability to work weekdays and weekends, including rotating Saturdays; flexibility to help cover is needed.
Nice To Haves
- Medical receptionist experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prior experience in a dermatology or medical environment preferred.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads promptly and knowledgeably while creating a positive experience for callers.
- Promote a professional and welcoming atmosphere that supports quality patient service and care for providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision, beginning on the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
