Patient Coordinator

Ivyrehab • Dearborn, MI

7d • Onsite

About The Position

The Patient Coordinator is the backbone of the clinic and directly contributes to the patient experience. The role works collaboratively with clinicians and colleagues to provide exceptional patient care and customer service. Responsibilities include greeting and checking in patients, scheduling appointments, answering incoming calls, verifying insurance coverage, obtaining authorizations, collecting payments, processing new patients, and helping the clinic maintain optimal performance. The position is full-time at Ivy Rehab for Kids in Dearborn, Michigan. The employer describes a supportive environment with opportunities for growth and development.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to provide patient care and customer service.

Benefits

• Eligibility for a full benefits package beginning within the first month of employment.
• Generous paid time off plans.
• Paid holidays.
• Bonus incentive opportunities.
• Mentorship, training, and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed