Patient Coordinator

Konikoff Family Dentistry – Granby•Norfolk, VA

2d•Onsite

About The Position

Konikoff Family Dentistry – Granby in Norfolk, VA is looking for a friendly, organized, and patient-focused Patient Coordinator to join our team full-time! As one of the first faces our patients see, our Patient Coordinator plays an important role in creating a welcoming and positive experience from the moment a patient walks through the door. We’re looking for someone who is professional, dependable, enjoys working with people, and thrives in a busy dental office.

Requirements

Strong customer service and communication skills
Friendly, professional, and patient-focused
Comfortable working in a fast-paced environment
Organized with excellent attention to detail
Ability to multitask and prioritize responsibilities
Dependable, punctual, and a team player
Positive attitude and willingness to help wherever needed

Nice To Haves

Previous dental or medical front office experience preferred
Experience with dental practice management software is a plus

Responsibilities

Greet and welcome patients with a friendly, professional attitude
Manage patient check-in and check-out
Schedule and confirm patient appointments
Answer incoming calls and assist patients with questions
Verify and update patient information
Assist with insurance verification and benefit information
Collect payments and discuss patient balances as needed
Maintain accurate patient records and ensure HIPAA compliance
Communicate effectively with doctors, hygienists, assistants, and other team members
Help keep the daily schedule organized and running smoothly
Provide an exceptional patient experience from start to finish