Patient Coordinator

Elite Dental Partners • Westlake, OH

11d • $20 - $23

About The Position

The Patient Coordinator helps create a welcoming, patient-focused environment and supports patients and their families throughout their visit. The role includes coordinating appointments and schedules, managing patient information and insurance eligibility, answering questions about insurance and financial arrangements, and processing payments. The position is hourly, with a stated rate of $20–$23 USD. The employer describes opportunities for career growth and internal promotion.

Requirements

• High school diploma required.
• At least two years of experience in a dental, medical, healthcare, or customer service environment.
• Excellent communication skills with both the team and patients.
• Proficiency with Microsoft Office products and dental software.

Nice To Haves

• A degree or additional education in a business or healthcare discipline.
• Knowledge of dental insurance and explanation of benefits.
• Experience with Dentrix, strongly preferred.

Responsibilities

• Greet patients and their families and make them feel welcome in the practice.
• Gather patient information, create patient files, and verify insurance eligibility.
• Maintain a productive daily schedule and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Balance nightly deposits and complete credit card processing.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and short-term and long-term disability insurance.
• Flexible spending accounts.
• Wellness program.
• Paid time off and paid holidays.
• Employee referral program bonuses.
• Quarterly bonus opportunities.
• 401(k).
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED