Patient Coordinator

Aspen Dental•Melbourne, FL
•$17 - $19

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office duties to help create positive impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. Responsibilities include providing compassionate patient service, scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing nightly deposits and credit card processing. Additional tasks may be assigned by the Manager.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Free continuous learning through TAG U.
  • Fun and supportive culture that encourages collaboration and innovation.
  • Flexible scheduling.
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