Patient Coordinator (Full Time)

Schweiger Dermatology Group • Lower Merion Township, PA

16d • Onsite

About The Position

The Patient Coordinator executes all front-office duties and provides support to patients, providers, and support staff at Schweiger’s Bala Cynwyd office. The role handles phone calls, scheduling tasks, and online leads while helping maintain a professional, welcoming atmosphere and a positive patient experience. The coordinator also supports provider workflow, manages inventory and supplies as requested, and participates in in-house training and continuing education.

This is a full-time position of 30 or more hours per week. Availability is required Monday through Friday, with rotating Saturdays, during operating hours of 7:00 a.m. to 7:30 p.m. Flexibility to help cover in a team environment is needed. Previous healthcare experience is required.

Requirements

• Healthcare experience is required.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service skills.
• Must be professional, reliable, and dedicated.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Availability to work weekdays and weekends, including rotating Saturdays, during operating hours of 7:00 a.m. to 7:30 p.m.
• Flexibility to help cover in a team environment.

Nice To Haves

• Medical receptionist experience is preferred.
• Experience using EMR software and patient scheduling systems is preferred.
• Prior experience working in a dermatology or medical environment is preferred.

Responsibilities

• Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably, creating a positive phone experience for callers.
• Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
• Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
• Perform inventory responsibilities and stock supplies and equipment as requested.
• Attend in-house training and continuing education opportunities.

Benefits

• Medical coverage, including virtual care, HSA/FSA, dental, and vision beginning on the first of the month after hire for full-time employees working 30 or more hours per week.
• 401(k) after 30 days of employment.
• Company-sponsored short-term disability for employees outside California.
• Pre-tax savings for public transit commuters.
• Birthday as an additional personal holiday.
• Employee discounts on Schweiger skin care products and cosmetic services.
• Positive work environment with tools to do the job and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed