Patient Coordinator

Aspen Dental Management•Leominster, MA

About The Position

At Aspen Dental, the Patient Coordinator—also called Patient Experience Coordinator—performs daily front-office tasks that help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and provides patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide superior patient service with compassion and care.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card payments.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
  • Fun and supportive culture that encourages collaboration and innovation.
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