Patient Coordinator

Ivyrehab • Newport News, VA

7d

About The Position

Patient Coordinators are central to clinic operations and directly affect the patient experience. They work collaboratively with clinicians and colleagues to provide patient care and customer service. The role includes greeting and checking in patients, scheduling appointments, answering incoming calls, verifying insurance coverage, obtaining authorizations, collecting payments, processing new patients, and helping the clinic maintain optimal performance. The employer describes a supportive work environment with opportunities for growth and development.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time management and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to support patient care and customer service.

Benefits

• Eligibility for a full benefits package beginning within the first month of employment.
• Generous paid time off plans.
• Paid holidays.
• Bonus incentive opportunities.
• Training programs and career advancement opportunities.
• Mentorship, resources, and career advice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed