Patient Coordinator

Choice Healthcare Services • Albuquerque, NM

4d

About The Position

The Patient Coordinator, also described as a Front Office Receptionist, schedules appointments, handles patient check-in and checkout, assists with checkout duties as needed, and performs administrative tasks. The role supports CHOICE Healthcare Services, which provides pediatric dental care and aims to improve access to healthcare for people in its communities.

Requirements

• High school diploma or equivalent.

Nice To Haves

• At least 6 months of healthcare or dental front office experience.
• Bilingual in Spanish.

Responsibilities

• Collect and process payments.
• Import authorizations received by mail and call parents.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Answer calls throughout the day.
• Process no-show reports.
• Schedule patients from the ASAP List.
• Check patients in and out.
• Verify information on file.
• Verify insurance eligibility.
• Call patients when they are more than 10 minutes late.
• Confirm observation appointments.
• Schedule observation appointments.
• Work on the daily sign-in sheet.
• Scan in NPP and enter it into the system.
• Maintain regular, predictable attendance.
• Get along and work effectively with others.

Benefits

• Care for wellbeing and work-life balance.
• Professional and personal growth.
• Experienced leadership support.
• Fun and supportive team dynamic with events and celebrations.
• Comprehensive benefit package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED