Patient Coordinator

Aspen Dental Management•Brandon, FL

About The Position

At Aspen Dental, Patient Coordinators—also called Patient Experience Coordinators—perform daily front office tasks that help create lasting impressions and build trust and loyalty with patients. The role provides an opportunity to support communities and positively affect patients’ lives. Patient Coordinators report to the Manager and participate in a four-week training program. Aspen Dental describes its practices as independently owned and operated by licensed dentists, with non-clinical business support services provided by Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Flexible scheduling.
  • Free continuous learning through TAG U.
  • Fun and supportive culture that encourages collaboration and innovation.
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