patient coordinator

Ivyrehab • Philadelphia, PA

5d

About The Position

The Patient Coordinator is the first point of contact for patients and plays a key role in providing a welcoming, organized, and efficient clinic experience. The position supports front-office operations, including patient registration, scheduling, and other administrative tasks, and helps coordinate care between patients and the clinical team. Responsibilities also include supporting clinic workflows, maintaining accurate patient records, managing appointments, and providing excellent customer service to patients and families. The role is full-time, 40 hours per week, serving the Bustleton and Morrell Park, Pennsylvania areas.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and the ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude in response to fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front-office operations, including patient registration and scheduling.
• Perform administrative tasks to coordinate patients with the clinical team.
• Maintain accurate patient records and manage appointments.
• Support clinic workflows and provide excellent customer service to patients and families.

Benefits

• Employee Assistance Program
• Discount program
• Complementary therapy services
• 401(k) with company match
• PTO accrual
• Six holidays
• Access to an online education platform for learning and development
• Paid parental leave after 26 weeks of employment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed