Patient Coordinator

Hero Practice Services•Colorado Springs, CO
•Onsite

About The Position

Academy Kids Dental, Vision and Orthodontics in Colorado Springs, Colorado, is seeking a Patient Coordinator to efficiently manage front-office processes in a pediatric dental practice. The role includes answering phones, scheduling appointments, and collecting payments while helping deliver high-quality, compassionate dental, vision, and orthodontic services to children in underserved communities. The position pays $16–$24 per hour, with an opportunity to earn bonuses. The employee may also be asked to perform other duties that support the business and its mission.

Requirements

  • Attention to detail and the ability to handle a diverse workload.
  • Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

  • Bilingual ability.
  • Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
  • Previous dental experience.

Responsibilities

  • Deliver a welcoming, high-quality experience to patients and caregivers and ensure intake information is accurate and complete.
  • Contact patients about appointment confirmations, reminders, and cancellations.
  • Follow scheduling best practices to optimize patients’ time.
  • Review patient and family health needs to ensure they are met.
  • Coordinate patient flow by keeping the appointment schedule organized and full.
  • Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
  • Perform other duties that support the practice and its mission of providing high-quality, compassionate services to underserved children.

Benefits

  • Paid time off (PTO) and paid holidays.
  • Career growth opportunities within the practice and region.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Monthly bonus opportunities.
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