Patient Coordinator

Northwest Eye Clinic • Golden Valley, MN

20d • $19 - $21 • Onsite

About The Position

Northwest Eye Clinic is hiring a full-time Patient Coordinator at its Golden Valley location. The Patient Coordinator welcomes patients and treats them professionally and courteously. Duties include checking in patients, reviewing charts for required information and signatures, entering new patient information into the computer, answering and directing telephone calls, scheduling appointments, and entering patient recalls. Starting pay is $18.50–$21.00 per hour.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent customer service and communication skills.
• Strong interpersonal skills.
• Strong organization and attention to detail.
• Accurate data-entry skills.
• Personable and empathetic approach to patients’ needs and concerns.
• Ability to work as a team member.
• Respectful treatment of patients and coworkers.
• Composure under pressure.

Nice To Haves

• Experience in a medical practice is preferable.

Responsibilities

• Welcome patients and treat them in a professional and courteous manner.
• Check in patients.
• Review patient charts to verify necessary information and signatures.
• Enter new patient information into the computer.
• Answer the telephone and direct calls to appropriate personnel.
• Schedule appointments.
• Enter patient recalls.
• Provide excellent customer service and communicate effectively.
• Maintain organization and attention to detail, including accurate data entry.
• Respond empathetically to patients’ needs and concerns.
• Work as a team member and treat patients and coworkers respectfully.
• Maintain composure under pressure.

Benefits

• Health insurance, including medical, dental, vision, and HSA.
• Paid time off (PTO).
• Holiday pay.
• 401(k) retirement savings plan.
• Accident, hospital indemnity, critical illness, life/AD&D, and disability benefits.
• Commuter benefits.
• Dependent care benefits.
• Adoption and surrogacy benefits.
• Pet insurance.
• Employee assistance program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED