Patient Coordinator

Ivyrehab • Garner, NC

5d

About The Position

The Patient Coordinator is the first point of contact for patients and helps provide a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, while coordinating smoothly between patients and the clinical team. The Patient Coordinator maintains accurate patient records, manages appointments, and provides excellent customer service to patients and families.

Requirements

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time-management skills and the ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front-office operations, including patient registration and scheduling.
• Perform administrative tasks that support coordination between patients and the clinical team.
• Maintain accurate patient records.
• Manage appointments.
• Provide excellent customer service to patients and families.

Benefits

• Employee Assistance Program.
• Discount program.
• Complimentary therapy services.
• 401(k) with company match.
• PTO accrual.
• Six holidays.
• Access to an online education platform for learning and development.
• Paid parental leave after 26 weeks of employment.
• Continuous learning through partnerships with Hospital for Special Surgery and educational partners.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed