Patient Coordinator

Ivyrehab • Waxhaw, NC

6d

About The Position

The Patient Coordinator is the first point of contact for patients and helps deliver a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, coordinating between patients and the clinical team. It also maintains accurate patient records, manages appointments, provides customer service to patients and families, and assists with Physical Therapy Aide duties. The position is full-time and located in Waxhaw, North Carolina.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and the ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• Two or more years of administrative experience in a healthcare setting.

Responsibilities

• Serve as the first point of contact for patients.
• Support front-office operations, including patient registration and scheduling.
• Coordinate between patients and the clinical team.
• Maintain accurate patient records and manage appointments.
• Provide customer service to patients and families.
• Assist with Physical Therapy Aide duties.

Benefits

• Employee Assistance Program.
• Discount program.
• Complementary therapy services.
• 401(k) with company match.
• PTO accrual.
• Six holidays.
• Access to an online education platform for learning and development.
• Paid parental leave after 26 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed