PRN Patient Concierge (Spanish bilingual)

Cardinal Health•Chula Vista, CA
•$23 - $26•Onsite

About The Position

This is an as-needed position with no guaranteed hours, requiring 1-8 hours per week. The role is not remote and requires the candidate to work at South Bay Radiation Oncology Center in Chula Vista, CA. The Patient Concierge will assist with Cancer Registry submissions, back-office projects including EMR task cleanup, medical record sorting and filing, and other assigned duties. Strong customer service skills and attention to detail are essential. Bilingual proficiency in Spanish is a requirement for this role.

Requirements

  • Must be able to multi-task
  • Bilingual in Spanish

Nice To Haves

  • 1-3 years of experience, preferred
  • High School Diploma, GED or equivalent work experience, preferred
  • Knowledge of medical terminology, preferred
  • Prior experience working in a busy, fast-paced medical office setting highly preferred

Responsibilities

  • Cancer Registry submission
  • Medical record sorting
  • Schedule and re-schedule appointments
  • Handle incoming and outgoing phone calls
  • Call patients to schedule follow up appointments or consults
  • Verify patient demographics and insurance information, updating patient records as needed
  • Assist with patient check in and check out
  • Work collaboratively with the inter-disciplinary team onsite and over the phone
  • Use sound judgement and a professional demeanor when communicating with patients as well as other staff
  • Other duties as assigned

Benefits

  • Paid time off in compliance with applicable laws
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