Patient Coordinator (Bilingual, Spanish)

Hero Practice Services•Los Angeles, CA

3d•$18 - $26•Onsite

About The Position

Kids Dental Place and Orthodontics in Van Nuys, California, is seeking a Patient Coordinator to efficiently execute front-office processes in a pediatric dental practice. The role includes answering phones, scheduling appointments, and collecting payments. The coordinator supports a welcoming patient experience and helps the practice provide high-quality, compassionate care to children in underserved communities. The position also includes other duties that support the business and its mission.

Requirements

Attention to detail and the ability to handle a diverse workload.
Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

Bilingual ability is a plus; the job title identifies the role as bilingual in Spanish.
Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
Previous dental experience is a plus.

Responsibilities

Provide a welcoming experience to patients and caregivers while ensuring intake information is accurate and complete.
Contact patients about appointment confirmations, reminders, and cancellations.
Follow scheduling best practices to optimize patients’ time.
Review patient and family health needs to help ensure those needs are met.
Coordinate patient flow by keeping the appointment schedule organized and full.
Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
Perform other duties that support the practice’s mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children.