Patient Care Coordinator (Bilingual English/Spanish)

Mindify Wellness And Care•Newark, NJ

1d•Onsite

About The Position

Mindify Wellness and Care is seeking a compassionate, outgoing, bilingual Patient Care Coordinator to help older adults access psychiatric, therapy, and behavioral health services throughout Northern and Central New Jersey. The role involves working directly in partner adult day care centers and in community and in-home settings, helping participants understand available services, connecting individuals to care, and serving as a trusted community resource. This is a travel-based position supporting coverage needs across multiple locations, with mileage reimbursement for work-related travel to in-home settings. The Patient Care Coordinator builds relationships with participants, families, and center staff; educates people about behavioral health services; supports patient engagement and continuity of care; and helps connect patients with psychiatric and therapy services. The role also serves as a liaison among patients, families, providers, and center staff, provides Spanish-English interpretation when needed, and maintains accurate documentation in accordance with HIPAA standards.

Requirements

Fluent in English and Spanish.
Excellent active listening and interpersonal skills.
Ability to build relationships and adapt to different environments, policies, and procedures across adult day centers and community settings.
Comfortable speaking with individuals and groups.
Valid driver's license and reliable transportation.
Willingness to travel throughout New Jersey.
Organized, dependable, and self-motivated.

Nice To Haves

Experience in healthcare.
Experience in behavioral health.
Experience in community outreach.
Experience in social services.
Experience in patient advocacy.
Experience in senior services.
Experience in customer service.

Responsibilities

Visit partner adult day care centers throughout New Jersey.
Conduct in-home visits as needed to support patient engagement and access to care.
Build relationships with participants, families, and center staff.
Educate individuals about available behavioral health services.
Help connect patients with psychiatric and therapy services.
Support patient engagement and continuity of care.
Serve as a liaison between patients, families, providers, and center staff.
Provide Spanish-English interpretation when needed.
Maintain accurate documentation and uphold HIPAA standards.