Patient Concierge (Administration)
Concierge Dental Group•Town of West Seneca, NY
•$18 - $22
About The Position
Concierge Dental Group is seeking a Patient Concierge to serve as the first point of contact for patients and provide a welcoming, seamless experience. The role focuses on patient communication, appointment coordination, recordkeeping, and protecting patient information. The practice describes itself as committed to cutting-edge technology, personalized care, and a patient-first approach, with the goal of making visits comfortable, efficient, and stress-free.
Requirements
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly demeanor.
- Proficiency in scheduling software and office tools.
- Exceptional organizational and time-management skills.
Nice To Haves
- Experience in a dental office; knowledge of dental insurance is a plus.
- Prior experience in a similar role or in customer service is a plus.
Responsibilities
- Communicate promptly and clearly with patients by phone, email, or other methods.
- Address patient inquiries, concerns, and requests in a friendly and informative manner.
- Maintain accurate records of patient interactions, schedules, and follow-ups.
- Ensure patient data is securely stored and compliant with privacy regulations.
- Coordinate patient appointments around dental providers’ schedules and treatment room availability.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
