PT Patient Concierge - Receptionist, Kingwood

Aspire Fertility Austin • Houston, TX

30d • Onsite

About The Position

We are seeking a part time Medical Receptionist/Patient Concierge position with an experienced individual who is a master at multi-tasking and loves to help make patients feel welcome upon arrival. The primary responsibilities will be scheduling, answering phones, and other duties such as patient online inquiries. This is a part-time role with specific hours on Tuesdays and Thursdays from 7:45 am to 5:00 pm. We are looking for someone with a full-time heart and endless possibilities, offering flexibility without missing out on great benefits.

Requirements

• High school diploma or GED required
• One year of administrative medical office experience is required
• Proficiency in keyboarding skills and experience with electronic medical records
• Must be knowledgeable of HIPAA requirements

Nice To Haves

• Associate's or Bachelor's preferred
• Bilingual-Spanish

Responsibilities

• Welcome patients with compassion and professionalism, creating a supportive and positive experience.
• Schedule, confirm, and coordinate appointments, procedures, and follow-up visits.
• Answer incoming calls, respond to patient inquiries, and route messages to the appropriate clinical team.
• Register patients, update electronic medical records (EMR), verify insurance information, and maintain accurate documentation.
• Collect copayments, process payments, and assist patients with basic billing and insurance questions.
• Maintain patient confidentiality and ensure compliance with HIPAA and clinic policies.
• Provide administrative support by preparing medical records, coordinating communication with clinical staff, and assisting with daily front office operations.

Benefits

• Holiday Pay Perks (Earn time-and-a-half when you work on a company holiday)
• PerkSpot Savings Buzz (Score exclusive discounts on travel, dining, gadgets, and more)
• Refer a Friend, Earn Rewards! (Bring your talented friends on board and earn up to $2,000 for successful referrals)
• Employee Assistance Programs (EAP) (Confidential counseling and resources available 24/7 to support your well-being)
• Celebrate Wins with Bonusly! (Give and receive recognition, earn points, and redeem them for gift cards and rewards)
• Pet Insurance for Your Fur Babies (Enroll in Pet Benefit Solutions and choose coverage that fits your pet’s unique needs)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED