Patient Catering Associate

TriHealth • Cincinnati, OH

9d • Onsite

About The Position

The Patient Catering Associate at Bethesda North Hospital is responsible for patient meal service, including menu selections and processing, tray assembly, delivery and pickup, disassembling dirty trays, food preparation, special requests, between-meal food delivery, keeping trayline stations and equipment clean, and restocking the trayline. The associate communicates patient food issues, concerns, and needs to the area dietitian and nutrition supervisor and assists the dietitian with fluid intakes. The role requires familiarity with dietary restrictions and modified diets so patient food preferences are met within diet-order, food, and allergy guidelines. The associate is responsible for quality service as reflected in patient satisfaction survey results on the assigned unit. Duties may vary, and the reporting manager may assign other daily tasks; routines and task times will be provided.

This part-time position is based at Bethesda North Hospital and is scheduled for 48 hours bi-weekly. Shifts vary, and the role includes a weekend and holiday rotation. The work environment involves frequent or consistent standing, bending, pulling, pushing, reaching, walking, communication, and use of hands, among other demands.

Requirements

• High school diploma or GED, or relevant work experience; one year in a TriHealth Nutrition role may be accepted instead of the minimum education requirement.
• 1–2 years of experience in a related field.
• Ability to read, perform basic math calculations, and use reading and writing skills.
• Ability to work a varying shift schedule and participate in weekend and holiday rotation.

Responsibilities

• Work in the assigned area while prioritizing service excellence and customer service.
• Perform assigned tasks accurately, willingly, and on time.
• Follow sanitation procedures in accordance with HAACP standards.
• Build and deliver patient trays while adhering to safety processes.
• Handle patient meal service, menu selections and processing, tray assembly, tray delivery and pickup, dirty-tray disassembly, food preparation, special requests, between-meal food delivery, trayline cleanliness, and restocking.
• Communicate patient food issues, concerns, and needs to the area dietitian and nutrition supervisor.
• Assist the dietitian with fluid intakes.
• Follow dietary restrictions for special and modified diets, food guidelines, and allergy requirements.
• Demonstrate TriHealth SERVE Standards and ALWAYS Behaviors, including courteous, compassionate, respectful, safe, and service-oriented conduct.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement plans, and tuition reimbursement.
• Career growth opportunities.
• Competitive shift differentials, as appropriate for the shift worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED