Patient Catering Associate - Optional

TriHealth • Cincinnati, OH

9d • Onsite

About The Position

The Patient Catering Associate at TriHealth Good Samaritan Hospital provides patient meal service, including taking and processing menu selections, assembling and delivering trays, picking up and disassembling dirty trays, preparing food, fulfilling special requests, delivering between-meal food, and cleaning and restocking trayline stations and equipment. The associate communicates patient food concerns and needs to the area dietitian and nutrition supervisor and assists the dietitian with fluid intakes. The role requires familiarity with dietary restrictions, modified diets, food allergies, and diet orders so patient preferences can be accommodated within applicable guidelines. The associate is responsible for quality service as reflected in patient satisfaction survey results on the assigned unit. Other daily tasks may be assigned by the reporting manager, and routines specifying task times will be provided.

This is an optional/as-needed position at Good Samaritan Hospital in Cincinnati, Ohio, with a varying shift and rotating weekend and holiday rotation. The opening has no benefits; it may become full- or part-time depending on organizational needs and work quality. TriHealth describes its team as compassionate and servant-led and expects all team members to demonstrate its SERVE standards and ALWAYS behaviors.

Requirements

• High school diploma or GED equivalent, relevant work experience, or one year in a TriHealth Nutrition role in lieu of the minimum education requirement.
• One to two years of experience in a related field.
• Ability to read and perform basic math calculations, with reading and writing skills.

Responsibilities

• Work in the assigned area while prioritizing service excellence and customer service.
• Perform assigned tasks accurately, willingly, and on time.
• Follow sanitation procedures in accordance with HACCP standards.
• Build and deliver patient trays while adhering to safety processes.
• Take and process patient menu selections, assemble trays, deliver and pick up trays, and disassemble dirty trays.
• Prepare food, fulfill special requests and needs, deliver between-meal food, and clean and restock trayline stations and equipment.
• Communicate patient food issues, concerns, and needs to the area dietitian and nutrition supervisor.
• Assist the dietitian with fluid intakes.
• Accommodate patient food preferences within dietary restrictions, modified diets, diet orders, and allergy guidelines.
• Maintain quality service as reflected in patient satisfaction survey results on the assigned unit.

Benefits

• No benefits are provided for this optional/as-needed opening.
• The position may become full- or part-time based on needs and quality of work; full- and part-time employees are offered medical, dental, and vision coverage, paid time off, retirement plans, and tuition reimbursement.
• Competitive shift differentials, as appropriate for the shift worked.
• Career growth opportunities.

What This Job Offers

• Education Level: High school or GED