PCT, Flex Unit, 24hr, Nights

UMass Memorial Health•Leominster, MA

2d•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician provides patient care and assists the healthcare team in meeting patients’ personal needs and comfort. The position works in an indoor patient-care environment and contributes to a safe, respectful, and supportive experience for patients, families, visitors, and colleagues. The posting describes both Patient Care Technician I and II qualifications and responsibilities; the detailed duties include those associated with the PCT II role. The position is scheduled for 24 hours per week on a 12-hour night shift, from 1900 to 0730, with every third weekend and every third holiday scheduled. The listed hiring range is $15.00–$25.16, based on a 40-hour full-time schedule; pay for part-time or reduced schedules is prorated and may vary based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification for the detailed PCT II role; the PCT I section states certification is required within 30 days of employment.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours worked, and at least six months as a PCA I for the PCT II role.
Prior inpatient or outpatient care experience, or clinical care training.
Ability to read, write, and communicate in English clearly and concisely.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving abilities for routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to take direction from patients or providers, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; stand and walk most of the time; bend frequently; and potentially push heavy equipment.
An equivalent combination of education and experience may substitute for listed requirements where certification, licensure, or registration is not required.

Responsibilities

Communicate promptly and clearly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients when assigned by the Resource Nurse or designee.
Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints as directed and in accordance with training.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in certain locations.
Complete selected unit-specific procedures, such as changing telemetry batteries, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
Assist the RN or Licensed Independent Practitioner with treatments and procedures by preparing patients and equipment, helping position patients, providing emotional support, using sterile technique when indicated, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill bags as directed; empty and record approved outputs; and perform directed ostomy care for established ostomates.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment, and request assistance when further direction is needed.
Keep current with hospital and unit changes by reviewing communications and responding to UMMHC emails regularly.
Precept new Patient Care Technicians when able.
Follow departmental policies, procedures, objectives, and health and safety requirements; attend required meetings and training; apply quality-improvement practices; maintain reliable attendance; and perform other related duties as assigned.