PCT, Flex Unit, 24hr, Nights

UMass Memorial Health•Leominster, MA

3d•$15 - $25•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role receives workplace education and training and works as an integral member of the patient care team, serving patients, nurses, physicians, and other colleagues. The position is in an indoor patient-care environment on the Flex Unit, scheduled for 24 hours per week on a night shift from 1900 to 0730, with every third weekend and every third holiday. The stated hiring range is $15.00–$25.16, based on a full-time 40-hour schedule; pay for part-time or reduced schedules is prorated. A signing bonus may be available, subject to eligibility confirmation during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level, at least 800 hours worked, and at least six months as a PCA I.
Prior inpatient or outpatient care experience, or clinical care training.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships within and across the organization, and provide exceptional patient service.
Demonstrated problem-solving ability for routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient observations; lift up to 50 pounds; stand and walk most of the time; and bend frequently or push heavy equipment as needed.
An equivalent combination of education and experience may be substituted for requirements unless certification, licensure, or registration is required.

Responsibilities

Communicate clearly and promptly with the RN about patient observations and changes, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies and devices, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the lab.
Perform phlebotomy in certain locations.
Complete selected unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies appropriately.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients and equipment, helping position patients, providing emotional support, using sterile technique when indicated, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved output; and perform ostomy care for established ostomate patients as directed.
Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communication materials and regularly reading and responding to UMMHC emails.
Precept new Patient Care Technicians when able.
Comply with departmental policies, procedures, objectives, health and safety requirements, and applicable standards of respect.
Attend meetings, conferences, and seminars as required or directed; apply quality improvement in daily operations; maintain reliable attendance; and perform other similar duties as required or directed.